Why You Should Get Your Complimentary Copy of the Report

The Gartner Critical Capabilities for Content Services Platforms (CSP) 2018 report is a must-have for application leaders and IT decision-makers that are seeking to identify and evaluate best-fit CSP solutions for their organization's evolving information management needs.

In this companion to the 2018 Gartner Magic Quadrant for CSPs, read Gartner's assessment of the 18 vendors and their functional capabilities to support the following five use cases:

  • Back office processing
  • Team productivity
  • Records management
  • Business process applications
  • Document management

Read the full report for a comprehensive analysis of the 18 foremost content services platforms and find out how they stack up in five functional capabilities.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a federally registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.


Gartner Critical Capabilities for Content Services Platforms, 25 October 2018, Michael Woodbridge, Karen A. Hobert, Gavin Tay.