2021 Gartner Magic Quadrant for Content Services Platforms (CSP)

What to Look for in the 2021 Gartner® Magic Quadrant™ for Content Services Platforms (CSP)

We believe recognition of vendors by Gartner®, a company that delivers actionable, objective insights to executives and their teams is an indispensable tool for organizations that are reviewing cornerstone technology — in this case Content Services Platforms (CSP).


In the 2021 Gartner Magic Quadrant for Content Services Platforms (CSP), you'll find:

  • A comprehensive snapshot of the CSP market
  • Forward-looking market overview and analysis of the future of enterprise content management
  • Unbiased vendor analysis of 18 vendors with strengths and cautions
  • Actionable evaluation criteria for potential buyers

The foundation of digital transformation lies in the ability to manage your company's ever-growing store of information. How can these CSPs impact your organization?


M-Files: Intelligent Information Management

M-Files has been named as a Visionary in the 2021 Gartner Magic Quadrant for Content Services Platforms (CSP) — formerly Enterprise Content Management (ECM). This represents the company's tenth appearance on the Magic Quadrant.


M-Files is the global leader in metadata-driven document management. The innovative M-Files platform enables knowledge workers and their clients to gain instant access to business content, automate business processes, and enforce information control. This allows businesses to deliver better customer experiences and a higher quality work product while improving profitability and decreasing risk.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a federally registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.  The Gartner document is available upon request from M-Files.


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Gartner, Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa, Lane Severson, Tim Nelms, 18 October 2021.