2020 Gartner Magic Quadrant for Content Services Platforms (CSP)

What to Look for in the 2020 Gartner Magic Quadrant for Content Services Platforms (CSP)

Recognition of vendors by respected analysts like Gartner are an indispensable tool for organizations that are reviewing cornerstone technology — in this case Content Services Platforms (CSP).


In the 2020 Gartner Magic Quadrant for Content Services Platforms (CSP), you'll find:

  • A comprehensive snapshot of the CSP market
  • Forward-looking market overview and analysis of the future of enterprise content management
  • Unbiased vendor analysis of 18 vendors with strengths and cautions
  • Actionable evaluation criteria for potential buyers

The foundation of digital transformation lies in the ability to manage your company's ever-growing store of information. How can these CSPs impact your organization?


M-Files: Intelligent Information Management

M-Files has been named a Visionary in the 2020 Gartner Magic Quadrant for Content Services Platforms (CSP) — formerly Enterprise Content Management (ECM). This represents the company's ninth appearance on the Magic Quadrant.


M-Files is a global company providing best-in-class intelligent information management solutions that enable business users to get control of content chaos and manage business-critical information, regardless of where it may be stored — CRM, ERP, SharePoint, network folders and other business systems and repositories. Whether businesses prefer deployment in the cloud, on-premises or a hybrid deployment, M-Files moves beyond traditional enterprise content management (ECM) and unifies systems to present content based on the context of what it is and not where it lives, without disturbing existing systems or processes and without the hassle of data migration.


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a federally registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.  The Gartner document is available upon request from M-Files.


Gartner, Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa, Lane Severson, 16 November 2020.